I dislike when some companies:
1. Do not state a cream contains sunscreen ingredients. Rather, the sales lady always tell you that you can use all kinds of cream day and night. But I do not use cream with SPF in the night. Why companies do not say it clearly on their packaging that a cream is supposed to be used in day time only because it contains some ingredients to protect the UV rays?
2. Some powder foundations are with SPF while in Canada there's no SPF on it. I found that anything with SPF comes with expiry date. Maybe some companies do not want to let their products to be destroyed because of the expiry date?
Showing posts with label shops review. Show all posts
Showing posts with label shops review. Show all posts
Friday, 3 May 2013
Thursday, 2 May 2013
"My" best shops in Canada
Today I read an article about the "best Canadian shops". I was surprised shoppers was in top10. But it's other people's opinions and I respect them. I like shoppers' customer services online and onphone, but I dislike the service they provide in the stores. Anyway, it's just a thought.
My best shops in Canada, means that shops can be found in Canada. Not necessarily with Canadian businessmen owner or sell Canadian made products.
I list the store names randomly, not according to how much I love them. I love them all, and just want to share with you guys how great they are.
Loblaws
It sells grocery, clothes, cosmetics, and kitchenwares. I like that fact that I can basically find anything I want in the shop. The place inside is always clean, bright, and well-organized in any loblaw stores. The original prices can be higher than others, but we can find the best bargain there when things on sale. People there are very nice and provide the best customer services they can. It has wider selection of groceries than other stores. We can either scan n go or wait in line for cashiers to help. Also it opens very late until 11:00 p.m. while other stores tend to close at 10:00.
One thing that I would like to complain about is that sometimes some store play too loud music that I cannot stand at all. But it does not happen all the time and not in all locations.
T&T Supermarket
Asian supermarket that sells most of things Asian. It has the widest selections of Asian food among Chinese supermarkets. It's also very clean, bright and well organized. Some of the stores open until 12:00.
The customer service is great there as well. What I like the most is that cashiers hand in the receipts to you with both hands with smile, that is a real Asian way of showing how much they respect customers like you.
Sometimes the music can be too loud. But again it does not happen all the time.
The Bay
TheBay seems to have almost all kinds of brands from very high end to lower ones. It may not have everything in all locations, but it has online shop there. We can always shop online 24/7, though sometimes the web seems to be out of control....
The sales people are always very nice and provide the best customer service. If you go to a cosmetic counter where the lady who belongs to there are not there, sales lady from other counters will come immediately to help.
As HBC card holders, we can always get extra discounts with its credit cars, which is really good. We can collect points and redeem for anything we like.
Walmart Canada
Walmart may not be a Canadian shop, but it's great! It offers everything the best prices with nice quality. The super centre close to where I live is very clean and well-organized. Some discount stores may not look as clean as other stores to have an impression that they do not spend extra money on cleaning but on offering great prices to customers. People there are very nice and helpful as well.
My best shops in Canada, means that shops can be found in Canada. Not necessarily with Canadian businessmen owner or sell Canadian made products.
I list the store names randomly, not according to how much I love them. I love them all, and just want to share with you guys how great they are.
Loblaws
It sells grocery, clothes, cosmetics, and kitchenwares. I like that fact that I can basically find anything I want in the shop. The place inside is always clean, bright, and well-organized in any loblaw stores. The original prices can be higher than others, but we can find the best bargain there when things on sale. People there are very nice and provide the best customer services they can. It has wider selection of groceries than other stores. We can either scan n go or wait in line for cashiers to help. Also it opens very late until 11:00 p.m. while other stores tend to close at 10:00.
One thing that I would like to complain about is that sometimes some store play too loud music that I cannot stand at all. But it does not happen all the time and not in all locations.
T&T Supermarket
Asian supermarket that sells most of things Asian. It has the widest selections of Asian food among Chinese supermarkets. It's also very clean, bright and well organized. Some of the stores open until 12:00.
The customer service is great there as well. What I like the most is that cashiers hand in the receipts to you with both hands with smile, that is a real Asian way of showing how much they respect customers like you.
Sometimes the music can be too loud. But again it does not happen all the time.
The Bay
TheBay seems to have almost all kinds of brands from very high end to lower ones. It may not have everything in all locations, but it has online shop there. We can always shop online 24/7, though sometimes the web seems to be out of control....
The sales people are always very nice and provide the best customer service. If you go to a cosmetic counter where the lady who belongs to there are not there, sales lady from other counters will come immediately to help.
As HBC card holders, we can always get extra discounts with its credit cars, which is really good. We can collect points and redeem for anything we like.
Walmart Canada
Walmart may not be a Canadian shop, but it's great! It offers everything the best prices with nice quality. The super centre close to where I live is very clean and well-organized. Some discount stores may not look as clean as other stores to have an impression that they do not spend extra money on cleaning but on offering great prices to customers. People there are very nice and helpful as well.
Tuesday, 30 April 2013
A store I will never shop at again.....
It takes long time to decide it. But I finally made this decidsion and threw my optimum card away.
No, I will never shop at shoppers drug mart anymore.
I used to be one of the loyal customers of shoppers. I enjoyed purchasing at 20 times points events. They even send me glow magazines each months and special gifts by the end of the year.
They offer cosmetics brands such as La Roche Posay, Avene and Vichy that are not sold at The Bay or Walmart.
Though the prices there in average are higher than other shops, I did not care too much. Because I could buy different types of products at once, got 20 times the points, and got freebies I want by redeeming the points.
What I was not happy about, and things made me furious, was the customer service at each store.
I understand that each stores are individually owned and not all of them carry all the products. Sales people may under pressure of comissions. But why cannot they treat people nicely when it comes to getting samples and returning some products?
I've received many coupons to get free trial sizes from Clinique and other brands. One time I went to one of the shops with beauty boutique to spend my coupon, the sales lady told me it was not available at that time. I went there a week after receiving the coupon, but she told me it was not available yet. I asked her when it would, she said she did not know.
I did not understand...... Why did shoppers issue something that was not available at the store? They said I could go to any shop where the brand is available. If it was not available at that time, why did not the sales lady get my information so that she could call me when it's available.
The Bay always ask for information and call right after they get the samples. Sales people at The Bay even give some other samples instead to let customers to try if certain products were not available?
Another thing that I dislike about shoppers is its return policy. I have never been returning a product that was open or used. But I do not know why shoppers is so tough at returning. They always find reasons to refuse to take things back. I know some shops may have limited items and they say they will have to ship it back somewhere. But they never explain to you anything nicely when it comes to returning. Shooprs head office told me that customers can basically return anything to any store. As far as I understand, according to Canadian law, customers can return anything not used in a month. Why shoppers always embarrass customers and make scenes when customers ask to return something?
Shoppers instore customer service does not always satisfy customers while Shoopers 1800 customers service is always nice. However I am tired of waiting in lines to complain about sales and stores.
No, I will never shop at shoppers drug mart anymore.
I used to be one of the loyal customers of shoppers. I enjoyed purchasing at 20 times points events. They even send me glow magazines each months and special gifts by the end of the year.
They offer cosmetics brands such as La Roche Posay, Avene and Vichy that are not sold at The Bay or Walmart.
Though the prices there in average are higher than other shops, I did not care too much. Because I could buy different types of products at once, got 20 times the points, and got freebies I want by redeeming the points.
What I was not happy about, and things made me furious, was the customer service at each store.
I understand that each stores are individually owned and not all of them carry all the products. Sales people may under pressure of comissions. But why cannot they treat people nicely when it comes to getting samples and returning some products?
I've received many coupons to get free trial sizes from Clinique and other brands. One time I went to one of the shops with beauty boutique to spend my coupon, the sales lady told me it was not available at that time. I went there a week after receiving the coupon, but she told me it was not available yet. I asked her when it would, she said she did not know.
I did not understand...... Why did shoppers issue something that was not available at the store? They said I could go to any shop where the brand is available. If it was not available at that time, why did not the sales lady get my information so that she could call me when it's available.
The Bay always ask for information and call right after they get the samples. Sales people at The Bay even give some other samples instead to let customers to try if certain products were not available?
Another thing that I dislike about shoppers is its return policy. I have never been returning a product that was open or used. But I do not know why shoppers is so tough at returning. They always find reasons to refuse to take things back. I know some shops may have limited items and they say they will have to ship it back somewhere. But they never explain to you anything nicely when it comes to returning. Shooprs head office told me that customers can basically return anything to any store. As far as I understand, according to Canadian law, customers can return anything not used in a month. Why shoppers always embarrass customers and make scenes when customers ask to return something?
Shoppers instore customer service does not always satisfy customers while Shoopers 1800 customers service is always nice. However I am tired of waiting in lines to complain about sales and stores.
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